Contact for Questions or Product Issues
If there are any questions regarding the use, care, safety, or suitability of a Maran Creations by MyStates product, the company should be contacted before using the product.
If a product is believed to present a potential defect, wear, alteration, damage, or safety issue, its use must be stopped immediately and the company must be contacted, providing a clear description of the issue and, where possible, photos of the product, the packaging, and the point at which the problem is identified.
The user is required to keep the product, the packaging, the proof of purchase, and any batch or production details, where available, until the relevant inspection by the company has been completed.
The company reserves the right to request additional information, photos, or the return of the product for inspection before any replacement, refund, compensation, or other action.
The sending of photos, messages, or other material to the company is carried out under the responsibility of the user and exclusively for the purposes of evaluation, documentation, and handling of the request.
The company is not obliged to proceed with replacement, refund, compensation, or any other action if the product has been used contrary to the instructions, has been modified, has suffered damage due to misuse, has been discarded, is not available for inspection, or is not accompanied by the necessary purchase details.
Contact details
Company: SAMOURIS M PASCHALIDIS A O.E.
Trade name: Maran Creations by MyStates
Registered office: Chrysostomou Smyrnis 12, Piraeus, P.C. 18540
Email: maran@mystates.gr
Telephone: +306932242340
Final statement
The safe use of the products requires care, responsibility, and adherence to the corresponding instructions for use, care, and safety.
Failure to read or follow the instructions does not release the user from the responsibility for the proper and safe use of the product.
These instructions form an integral part of the user information and must be read in conjunction with the specific instructions for each product category.